The analogy is used here because my goal is to help individuals willing to expand their social and negotiation skills.
I graduated from Harvard University with a master’s degree in educational psychology and practiced as a trilingual therapist (English, French and Spanish) for several years. The acquisition of conflict resolution techniques allowed me to expand my work to the corporate and humanitarian sectors, where I assisted CEOs and general managers in their search for better return on investment while keeping a balanced business.In 2014, I was trained and certified as ISO 9001 & CSR Lead Auditor. For almost two years, audits took me throughout the United States, Mexico and the Caribbean, where I audited various industries for ISO 9001 & CSR certifications.
In 2020, at the start of the COVID 19 pandemic, I wrote Journal of a social auditor¹ which tales some of my auditing experiences in different industries throughout western Europe. The book is an introduction to social skills required in the auditing business and includes a toolbox of golden rules, social skills and negotiation tools that helped me succeed in this business. To know more about the book, click here.
An avid photographer, I include my photographs in Journal of a social auditor this webpage, my newsletters and articles. It is specified when other artists’ photos are used.
¹ The book is available online at Amazon and Apple Store.
Webinars will soon introduce one skill at a time to help develop awareness on how to use social skills and adapt them to your context in the most efficient way.
Webinars will be available online in French, English and Spanish.
We generally grasp the meaning of a skill but often lack the practice to use it adequately.
Based on Journal of a social auditor, psychosocial skills and conflict resolution techniques are presented and illustrated with examples to provide guidance and easy-to-apply tools.